Redesigning Broker Portal

Leadership Skills:

current state - broker portal was a hodgepodge of design and tech debt.
- different tech stacks made difficult to update
- different design designs and navigations created a disjointed experience
had to establish trust before moving into redesign
- understand user needs
- understand business goals
- understand tech constraints and seek to understand how it got this bad. curious, not judgmental.
develop a plan for redesign
- prioritize tech stack upgrades to address stability, performance and security needs
- being a good partner means not always getting your way - recognizing this was necessary work to get us where we wanted to go enabled us to work in two different altitudes
  - 1:1 redesign of the existing experience using RDS
  - identifying places to stretch beyond 1:1 and existing RDS components
- worked with tech and PM's to build plan together
- shared new designs with stakeholders in business often for feedback and generate excitement
how the work is going
- include screenshots of RDS SaNL, Conditions, LHP, Nav
- surface key design decisions and rationale. better to deep into 1-2 points, rather than exhaustive

Create a basic version of the app in just 48 hours.

Feature Prioritization: The team focused on essential features like user registration, profile creation, and posting text updates. Fancy extras were put aside for now.
Rapid Prototyping: Developers used low-fidelity wireframes and existing UI templates to quickly build the app's front-end, saving time on design.
Leveraged Third-party Tools: Instead of building everything from scratch, they integrated existing services for user authentication and cloud storage.
User Testing: Regular testing and feedback sessions with potential users helped in identifying crucial improvements.